Business Analyst
Hinjawadi, Pune
0 years 6 months
Dashboard and report configurationFunctional gap analysisTechnical documentationUser Acceptance Testing (UAT)Stakeholder communicationProcess improvementBusiness AnalysisMicrosoft Power BIExcel - Pivot TableData VisualisationAnalytical ThinkingSQL
Job Description:
Key Responsibilities:
Understand the platform for different types of debt transactions for which the person/team is responsible. Example - Colending, Direct assignment, Secularization, SCF
Constant appraise and update themselves on the new features developed in the platform and use it for better understanding.
Conduct implementation workshop for new customer onboarding for the given debt transaction which the team is responsible for.
Understand customer specific policies/protocols on different interaction touch points - API, SFTP, dashboards/reports, user interaction
Define the configuration, workflow and educate the customer to use our platform for enabling the given debt transaction also solving for their specific policies/protocols.
Use Yubis Low code setup to enable interaction touch points wherever possible
If there are functional gaps in the platform to solve for specific policies/protocols, those has to be raised with respective product management team and track it till closure.
Detailed Documentation of customer configuration, workflow, interaction touch points - API, SFTP, dashboards/reports
Conduct end to end UAT for a given customer to confirm that all the required desired technical and functional aspects are covered