Assistant Landscape Architect
Ranip, Ahmedabad
Open for Freshers
Job OverviewThe role involves leading client accounts with a focus on maintaining and expanding client relationships, ensuring the delivery of high-quality services, and driving business growth. This position requires a strategic mindset to understand client needs deeply and translate them into actionable plans that align with company objectives.Key ResponsibilitiesAct as the primary point of contact for assigned client accounts, managing communication and expectations effectively.Develop and implement account strategies to maximize client satisfaction and retention.Coordinate with internal teams such as sales, marketing, finance, and operations to ensure seamless service delivery.Monitor account performance metrics and prepare regular reports to track progress and identify areas for improvement.Identify opportunities for upselling and cross-selling additional products or services to existing clients.Manage contract negotiations and renewals, ensuring favorable terms for both the client and the company.Resolve client issues promptly and efficiently, maintaining a high level of client trust and loyalty.Lead account review meetings and presentations to communicate value delivered and future plans.Stay updated on industry trends and competitor activities to provide strategic insights to clients.Collaborate with business development teams to support new client acquisition efforts.Skills and CompetenciesStrong communication and interpersonal skills to build and maintain client relationships.Excellent organizational and project management abilities to handle multiple accounts simultaneously.Analytical skills to interpret data and make informed decisions.Negotiation skills to manage contracts and resolve conflicts.Proficiency in CRM software and account management tools.Ability to work collaboratively across departments and lead cross-functional teams.Customer-focused approach with a problem-solving mindset.Time management skills to prioritize tasks and meet deadlines.Understanding of financial principles related to budgeting and forecasting.Adaptability to changing client needs and market conditions.
Client Relationship ManagementAccount Strategy DevelopmentCRM Software (e.g., Salesforce)Contract Negotiation+16