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Executive Customer Care

Executive Customer Care

Thane West, Mumbai

Open for Freshers

Inbound Voice and email Process Excellent communication skills Location : Thane Maharashtra Full Time : 9.30 am to 6.30 pm

Corporate CommunicationCustomer Service TrainingsCustomer Service ManagementLeadership+1

Head - Sales (Phase Change Materials / Cold Chain)

Head - Sales (Phase Change Materials / Cold Chain)

Malad West, Mumbai

10 years

Urgent vacancy for the role of Head - Sales (Phase change materials / Cold Chain) - Pan India with a Medical device company. Location : Mumbai. Candidates must have experience in handling B2B - B2C - B2G Pan India sales of Phase Change Materials / Cold chain with any Medical device companies. CTC : Upto 50 LPA Job Description: - Build all plans and strategies for developing and channelizing business and achieving the company's short-term and long-term sales targets. - Formulation of the selling strategies with an emphasis on segmenting and targeting the potential customer for upselling and positioning the services accordingly. - Enhancing brand visibility through implementing promotional strategies and personal relation skills. - Accountable to foresee the delivery of high quality service to the client's for Maximum customer experience and delight in all the satisfaction parameters. - Work closely with the digital marketing team to ensure the optimization of content to create and hold client interest and potential leads. - Managing & training the teams for excellent Customer Service delivery, Sales experience, upskilling, and process re-engineering initiatives. - Responsible for ensuring timely resolution of all executive escalations and client complaints. - Prepares forecasts and KPI reporting for the sales contributors for use in organizational planning, financial forecasting, budget setting and strategic planning. - Work collaboratively across teams - including Social media, digital marketing, CRM, Consult, Marketing etc. - Establish the inbound lead requirements needed to meet the sales objectives - Managing the outbound calling process of leads to maximize efficiencies and Sales - Provide full visibility into the sales pipeline at every stage of development. - High Data and Process Orientation for working on the Lead funnels for improving conversion and Sales - Preparing and presenting various Sales Reports and important analytics to the management. - Driving team's performance & helping them achieve their KPIs consistently on a monthly basis

Field SalesSalesB2B SalesOutbound Sales+1

Business Development Executive

Business Development Executive

Begumpet, Hyderabad

2 years 3 months

Generate leads - visit client (Client Interaction) - Vehicle Must. 2 wheeler Must Meet Monthly targets

Active CampaignActive listeningChecklist CreationData Pipeline+1

Inside Sales Specialist

Inside Sales Specialist

Andheri West, Mumbai

0 years 6 months

Elevate Your Career in Sleep Innovation! Are you ready to be a driving force behind a comfort revolution? We're on the lookout for dynamic individuals to join our team as Inside Sales Specialists. At our rapidly growing comfort innovation company, we're not just selling products we're transforming the way the world sleeps! Job Title: Inside Sales Specialist Location: Jogeshwari, Mumbai Job Type: Full-time Shift Timing - 9 AM to 9 PM (Any 9-hour shift within this range) About Us: We are a rapidly growing comfort innovation company specializing in sleep solutions and products. Our team is dedicated to revolutionizing the way people sleep by offering cutting-edge technology and superior comfort. We are looking for an enthusiastic Inside Sales Specialist to join our dynamic team and contribute to our ongoing success. Why Join Us? Opportunity to be a part of a fast-growing brand. An enjoyable work environment that challenges you. Immediate responsibilities and impact. Join a team that is constantly evolving and expanding. Job Summary: We are seeking an Inside Sales Specialist who will be responsible for proactively reaching out to potential customers and guiding them through our sales process. Your role will play a crucial part in driving revenue and promoting our sleep solutions and mattress products. Collaboration with the sales team and various departments is essential to ensure exceptional customer experiences. Key Responsibilities: Handle inbound and outbound sales calls to potential customers interested in our sleep products and solutions. Develop strong customer relationships and gain insight into their needs and preferences. Effectively communicate the features, benefits, and value propositions of our products. Utilize persuasive sales techniques to convert leads into sales, meeting monthly targets. Provide accurate information on product details, pricing, and delivery options. Guide customers through the purchase process, including order placement, payment, and after-sales support. Stay well-informed about our product offerings, market trends, and competition. Collaborate with the sales team and other departments to ensure seamless customer experiences. Maintain detailed records of sales activities using our CRM software. Participate in regular sales training sessions to stay updated with industry developments. Qualifications and Skills: Proven experience in telesales or a similar role. Excellent verbal and written communication skills. Strong interpersonal skills to build rapport with customers over the phone. Ability to work both independently and as part of a team. Organizational skills and ability to multitask effectively. Knowledge of sales techniques and principles. Prior experience in the sleep industry is advantageous. We value diversity and believe that individuals from various educational backgrounds can bring unique perspectives to our team. While a Bachelor's degree in Business Administration or a related field is preferred, we also welcome applications from candidates with a 10+2 qualification who possess the necessary skills and enthusiasm for the Inside Sales Specialist role. If you have a strong desire to excel in sales, excellent communication skills, and a customer-focused mindset, we encourage you to join us in shaping the future of comfort and sleep innovation! Your contribution as an Inside Sales Specialist will make a significant impact on our mission to provide the ultimate sleep experience to customers worldwide. Send your updated resume to pritam@a2techconsultants.com and take the first step towards an exciting career journey with us. We look forward to having you on board!

Adobe AcrobatAdvanced ExcelAmazon FBACanva+1

Digital Marketing Executive

Digital Marketing Executive

Govandi East, Mumbai

2 years

Role: Digital Marketing Intern Reporting: Direct reporting to Business Head of Agriculture Department Educational Qualification:- B.Sc. Agriculture/ M.Sc Agriculture, MBA - Digital Marketing, Any course done in digital Marketing preferred Place of Posting:- Mumbai We are looking for a driven and enthusiastic candidate to help us accelerate our sales & marketing efforts across various channels. Someone creative with impeccable written and spoken English, communication skills, and the ability to resolve problems, adapt, and grow quickly. Job Responsibilities Overseeing and driving marketing activities for the Organica brand across online platforms. Monitoring campaign performance on a daily basis to build insights for effective deliverables and for achieving targets Tracking social media performance and working with the social media agency to ensure smooth performance of ads and campaigns Working with the partner agency for execution of website enhancement projects. Daily management of e-commerce listings. Troubleshooting issues where needed Coordinating with different internal teams (like operations, admin, etc) and vendors to ensure smooth functioning of the marketing business vertical. Run Paid campaigns for lead generation Content Creation/Validation to ensure right posts go live on digital space

Amazon Web Services (AWS)Digital MarketingEmail MarketingPaid Marketing+1

Executive Market Research

Executive Market Research

Vile Parle, Mumbai

2 years

Market research cold calling lead generation B2B Sales Follow up Good Communication

B2B SalesCold CallingEmail MarketingMarket Research+1