Area Manager - Key Account Management

We are currently seeking 3 talented and motivated Account Managers to join our team. This role will

focus specifically on managing relationships with our partners who resell our Bare-Metal Cloud,

Dedicated Servers and Cloud VPS services.

Position: Key Account Manager

Location: Mumbai

Type: Full Time

Reports To: Chief of Staff - Sales

Responsibilities

● Develop and maintain strong relationships with existing reseller accounts.

● Work closely with resellers to understand their business needs and objectives.

● Create customized plans and strategies to help resellers maximize their sales and profitability.

● Serve as the main point of contact between Leapswitch Networks and reseller accounts.

● Provide timely and accurate information to incoming customer order status and product

knowledge requests.

● Collaborate with cross-functional teams within the company, including Sales, Technical Support,

and Product Management to ensure a seamless customer experience.

● Proactively identify account risks and develop contingency plans to resolve issues.

● Upsell and cross-sell Leapswitch Networks’ products and services to resellers.

● Monitor sales performance metrics and make adjustments to strategies as needed.

● Conduct regular business reviews and planning sessions with reseller accounts.

● Identify and prospect potential new reseller partners in line with company objectives.

● Develop and implement strategies for onboarding new partners.

● Work closely with the sales team to transition new accounts smoothly into managed

relationships.

Qualifications

● Bachelor's degree in Business, Marketing, or related field.

● Minimum of 3 years experience in Account Management, preferably in the IT or Cloud Services

industry.

● Strong understanding of Dedicated Servers and Cloud VPS technologies.

● Exceptional communication skills, both written and verbal.

● Excellent organizational and multitasking skills.

● Proven ability to drive sales and generate new business.

● Proficient in Hubspot or similar CRM software and Google Docs / Microsoft Office Suite.

● Must be able to work in a fast-paced, ever-changing environment.

● Demonstrated ability to acquire new business and onboard new accounts effectively.