Account Lead
Ranip, Ahmedabad
Open for Freshers
Client Relationship ManagementAccount Strategy DevelopmentCross-functional Team CoordinationCRM Software (e.g., Salesforce)Contract NegotiationBudget ManagementData Analysis ToolsCommunication SkillsInterpersonal SkillsProject ManagementRevenue Growth PlanningClient Retention StrategiesPerformance TrackingIndustry Trend AnalysisCompetitive Landscape AssessmentPresentation SkillsProblem SolvingTime ManagementStakeholder Management
Job Description:
Overview
This role is dedicated to managing client accounts with a focus on ensuring satisfaction, retention, and growth. It involves strategic oversight of client relationships, coordinating internal teams, and delivering solutions that align with client objectives to drive business success.
Responsibilities
- Lead and manage key client accounts, maintaining consistent communication and fostering strong relationships.
- Coordinate cross-functional teams to deliver projects and services that meet or exceed client expectations.
- Develop and implement account strategies to identify growth opportunities and drive revenue expansion.
Requirements
- At least 7 years of experience in account management or related client-facing roles.
- Excellent communication and interpersonal skills to effectively manage diverse client needs.
- Proven ability to develop and execute account plans aligned with business goals.
Nice-to-Haves
- Experience with CRM software and data analysis tools for tracking account performance.
- Background in contract negotiation and budget management.
- Familiarity with industry-specific trends and competitive landscape to provide strategic client advice.
