Account Lead
Navi Mumbai, Mumbai
Open for Freshers
Client Relationship ManagementAccount ManagementCommunication SkillsCRM Software (e.g., Salesforce)Sales CoordinationProject ManagementUpselling TechniquesTime ManagementData AnalysisMarketing FundamentalsNegotiation SkillsCustomer ServiceMicrosoft Office SuiteReporting and DocumentationProblem SolvingMultitaskingTeam CollaborationPresentation SkillsLead GenerationClient Retention Strategies
Job Description:
Overview
This role focuses on managing client accounts to ensure satisfaction and business growth. The position involves coordinating between clients and internal teams to deliver solutions that meet client needs and drive revenue.
Responsibilities
- Manage day-to-day client communications and maintain strong relationships.
- Coordinate with internal teams to ensure timely delivery of client projects and services.
- Identify opportunities for account growth and upselling.
Requirements
- Proven experience in client account management or sales support roles.
- Strong communication and interpersonal skills.
- Ability to manage multiple accounts and prioritize tasks effectively.
Nice-to-Haves
- Familiarity with CRM software and sales tracking tools.
- Basic understanding of marketing and sales strategies.
- Experience in data analysis to support account decisions.
