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Account Lead

Account Lead

Malad West, Mumbai

Open for Freshers

OverviewThis role involves leading and managing client accounts to ensure successful delivery of services and achievement of business objectives.The professional will act as the primary point of contact between the client and the company, fostering strong relationships and understanding client needs deeply.Responsibilities include strategic planning, coordinating internal teams, and overseeing project execution to meet client expectations and deadlines.The role demands excellent communication skills to negotiate contracts, resolve conflicts, and present solutions effectively.Monitoring account performance, analyzing data, and preparing reports to inform decision-making and identify growth opportunities are key tasks.Collaboration with sales, marketing, and product teams is essential to align offerings with client requirements and market trends.Financial oversight of accounts, including budgeting, forecasting, and ensuring profitability, is a critical component.Continuous improvement initiatives to enhance client satisfaction and retention are expected.The position requires leadership capabilities to mentor junior team members and drive a client-centric culture within the organization.Staying updated with industry developments and competitor activities to provide strategic advice to clients is important.Key ResponsibilitiesDevelop and maintain strong client relationships to understand their business goals and challenges.Lead account planning and strategy development to maximize client value and company revenue.Coordinate cross-functional teams to deliver projects on time, within scope, and budget.Manage contract negotiations, renewals, and ensure compliance with agreed terms.Analyze account performance metrics and prepare detailed reports for stakeholders.Identify upselling and cross-selling opportunities to expand account footprint.Resolve client issues promptly and effectively to maintain high satisfaction levels.Provide leadership and guidance to account management team members.Collaborate with marketing and product teams to tailor solutions that meet client needs.Monitor market trends and competitor activities to advise clients strategically.

Client Relationship ManagementAccount Strategy DevelopmentProject CoordinationContract Negotiation+16

Data Analyst

Data Analyst

Poongavanapuram, Chennai

Open for Freshers

Location: Gurgaon Employment Type: Full Time Experience: 1-3 Years Position Summary DecisionTree is looking for a Data Analyst to manage services delivery and analytics product delivery. You should have a proven track record in delivering analytical solutions in the retail domain. You must have a deep understanding and hands-on experience of analytical and statistical techniques, and must be well-versed in data exploration & visualization tools. Job Responsibilities Work as a member of the project team on analytics projects. Well-versed in quantitative analysis, research, data mining, trend analysis, customer profiling, clustering, segmentation and predictive modelling techniques. Work with high-volume and multi-dimensional data from different sources. Solve analytical problems through quantitative methods. Identify and analyze target segments. Perform regular and ad-hoc business analysis. Understand client's priority areas and business challenge to recommend solutions. Present recommendations to senior management. Design, update and maintain multiple databases. Perform data research, analysis, and logical data modeling to validate and document the usage of business data artifacts. Desired Skills And Experience 1-3 years of work experience, in the area of Business Analytics using Descriptive and Predictive techniques. Minimum of 1 year of experience in Analytics in the Retail domain. Background in Engineering/IT, MBA, Statistics, Economics. Should have good experience in Data Mining, Data Analysis and Predictive Modelling using R. Should be well versed with databases like PostGreSQL, MySQL, MS SQL. High-level proficiency with SQL based query languages and relational data concepts. Advanced knowledge of Microsoft Excel is absolutely essential. Excellent analytical skills. The candidate should not only be able to analyze the data, but also drive the implementation of the recommendations. Must have a passion for data, structured or unstructured. Excellent verbal and written communication skills. Strong interpersonal skills, ability to work with teams in a timeline driven high pressure environment.

Data analysisPower BIData visualizationESG Reporting+5