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Senior Telecalling Executive

Senior Telecalling Executive

HSR Layout 5th Sector, Bangalore

6 years 2 months

A Customer Relations Officer is responsible for making outbound calls to potential customers and providing them with information about our services. They play a crucial role in generating leads, driving sales, and maintaining customer relationships. Customer Relations Officer expected to possess excellent communication and persuasion skills to engage customers effectively over the phone. Make outbound calls to potential customers and explain the features and benefits of services. 2. Follow a script or prepared sales pitch to ensure consistency and accuracy in presenting information. 3. Identify and qualify leads by gathering information from potential customers. 4. Provide product information, pricing details, and answer customer inquiries. 5. Maintain a customer database and update it with relevant information obtained during calls. 6. Schedule appointments or meetings for sales representatives with interested customers. 7. Fundraising 8. Achieve and exceed sales targets and quotas set by the organization. 9. Build and maintain strong customer relationships to ensure customer satisfaction and retention. 10.Handle customer objections and resolve complaints or issues to maintain a positive customer experience.

Outbound SalesField SalesSalesforceSales+1

UI/UX Designer

UI/UX Designer

Giriboviya Palya, Bangalore

5 years

This role is presently remote, with the occasional requirement for travel to our clients’ offices in Bangalore. However, it is important to note that there may be an increased travel requirement in the future, possibly up to 2 days per week. Our office is located in Manyatha Tech Park. Please refrain from applying if you are unable to travel or are not based in Bangalore, as our company does not provide relocation packages. Our existing client team is looking for a talented Senior UI/UX Designer to join a dynamic team and play a pivotal role in shaping the future of our products. As a Senior UI/UX Designer, you will be responsible for leading and driving user-centric design processes, creating intuitive and visually appealing interfaces, and ensuring an exceptional user experience for our products. You will collaborate with cross-functional teams, including product managers, developers, and stakeholders, to translate user needs and business requirements into engaging design solutions. Key Responsibilities: Utilize tools such as Figma and Miro to create wireframes, prototypes, and interactive design mockups. Work on motion design by creating engaging videos using animation design tools, such as Adobe Creative Cloud. Work closely with product managers and developers to ensure design feasibility and consistency. Conduct usability testing and gather feedback to refine designs. Stay up-to-date with industry trends and best practices in UI/UX design. Proficiency in design and prototyping tools, including Figma, Miro, and Adobe Creative Cloud. Knowledge of motion design principles and experience in creating animations. Strong problem-solving skills and the ability to translate complex requirements into intuitive user interfaces.

FigmaAdobe Creative CloudUI (User Interface) DesignUX (User Experience) Design+1

Telecom Sales Executive

Telecom Sales Executive

Andheri East, Mumbai

Open for Freshers

Company Details: ImpactGuru.com, India’s leading healthcare financing platform for patients raises money online for medical expenses via crowdfunding. It aggregates a large number of online payments to allow any individual requiring financial assistance to raise funds for medical expenses - be it cancer, transplant, accident, or any medical emergency. ImpactGuru.com was incubated at Harvard Innovation Lab in the USA in 2014. Position:International Agent Location: Andheri east- Mumbai Job Description: Make outgoing calls to potential customers to schedule high quality leads for sales. Follow up with potential customers in a timely manner if necessary. Be patient and understanding in all customer interactions. Defined targets to be achieved Managing large amounts of inbound and outbound calls in a timely manner Following call centre scripts when handling different topics Identifying customers needs, clarify information, research every issue and providing solutions Communicate effectively and professionally in all forms of communication with internal and external customers. Desired Skills: - Ability to convince & convert customers Ability to multitask, Excellent time management skills An extreme level of flexibility and adaptability to new tasks & environments Responsible, Capable & has the ability to work independently Please reach me out on - 8591959460 praveen.kumar@impactguru.com

English Verbal CommunicationInternational SalesInternational RelationsCorporate Communication+1